Policies


Our Policies

Mumias Jamia Health Center is committed to providing healthcare with world class standards and aims at becoming a centre of excellence for high quality health care.

Facilities Management

The Facility Management is guided by the following principles:


- Do it right, THE 1ST TIME
- Listen to and learn from customers i.e. customer focus
- Focus on continuous improvement on every day matters
- Employee engagement
- Build teamwork, trust and mutual respect
- Commitment by leadership – unity of purpose
- Training, education and safety awareness of staff
- Independent certification
- Objective measurement i.e. Evidence-based decision making

Our Policies and Guidelines

Mumias Jamia Health Center is guided by the following Policies & Procedures available to its entire staff:


- Management and Leadership Policy
- Human Resource Policy
- Patient, Family rights and Access to Care Policy
- Risk Management Policy
- Primary Health Care Guidelines and Policies
- Clinical Support Services Guidelines and Policies
- Facility Management and Support Policies

*Please contact the facility administrator for access to these documents

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